CESC Customer Care: Toll Free Helpline Number and email address

Electricity has been the most essential part of life ever since it was discovered way back in the late 1800s. Most of us today cannot imagine a life, without electricity. Just imagine having to work throughout your daily routine without it. It has been fundamental in shaping human life and our very reality, since its inception. There have been many electric supply companies established all over India. One of them is CESC, though it has been centred in Calcutta, they have plans to open up power plants in some neighbouring states as well.

CESC is the short form of the flagship electricity supply company, Calcutta Electric Supply Corporation. This company was established by the RP-Sanjiv Goenka Group. The chairman of the company was Sanjiv Goenka himself. On 7th January 1897, the company acquired the Calcutta electric lighting license. At that time, it was known as The Indian Electric Company Limited. Later in the same year, the company changed its name to the Calcutta Electric Supply Corporation.


On 17th April, 1899, the company set up their first thermal power plant near Prinsep Ghat. From then on, its area of supply went on increasing. In 1989, the company became associated with the RPG group and was renamed to CESC Limited. In 2011, the RP-Sanjiv Goenka Group acquired full control of the company. The company has been quite successful throughout all these years of its operations. It is the only electric supply company in the country to provide electricity over a huge area of 567 sq. kilometres. It supplies the entire city of Calcutta as well as some other districts of West Bengal including North and South 24 Parganas, Hooghly, Howrah etc. It has a consumer base of nearly 3 million, which includes households, industrial as well as commercial users. The key people of the company are Sanjiv Goenka who serves as the Chairman and Aniruddha Basu who is the Managing Director. As of 2014, the company has over 10,000 employees. Their total revenue is over 820 million US dollars. For such a big company, their customer care services are top notch. Any consumer of the company can use the following details to contact them and ask their queries.
1860 500 1912- This number is toll free.

They have other phone numbers as well which are given below-

+91 22 2225 9157
+91 22 2560 4049
+91 22 2225 9156
Consumers can also go to their head office. The address is-
CESC House, Chowringhee Square
Kolkata District
West Bengal
India – 700001

Leave a Reply

Your email address will not be published. Required fields are marked *